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Wheelchair Accessibility

Conover - Grievance Form


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In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Conover will not discriminate against qualified individuals with disabilities in its services, programs, or activities.

Employment: The City of Conover does not discriminate based on disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City of Conover, upon request, will provide appropriate aids and services for effective communication for qualified persons with disabilities. Effective communication is essential in the equal participation of City of Conover programs, services, and activities. Available aids and services include qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or
vision impairments.


Modifications to Policies and Procedures: The City of Conover will make all reasonable modifications to policies and programs to ensure that qualified individuals with disabilities have an equal opportunity to participate in all of its programs, services, and activities. This applies to service animals and other services as requested.


Anyone who requires an auxiliary aid should contact the office of the ADA Coordinator, Averi Ritchie, at or (828) 514-5200, as soon as possible, but no later than 72 hours before the scheduled event. Auxiliary aid includes services for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Conover. Individuals with registered service animals only need to provide notice if event accommodations are


The ADA does not require the City of Conover to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Grievance Form
(Please download, complete, then email the form to or mail to WPCOG - ADA Compliance | P.O. Box 9026 | Hickory, NC 28603
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